Clear terms.
Better partnerships.

1. Scope

These terms apply to your use of partnerx.co.za. The website provides information about PartnerX services and packaged offerings. It does not create a subscription, purchase, credit arrangement or service agreement.

2. Product and service information

Descriptions are provided for general information. Availability, compatibility, features, implementation requirements and pricing are confirmed in a written proposal or service agreement. Examples of intended benefits are not guarantees of particular business results.

3. Proposals and agreements

Sending an enquiry does not oblige either party to proceed. Work, fees, payment terms, delivery milestones, support, ownership of deliverables and cancellation arrangements must be agreed separately in writing. A signed service agreement governs the services to which it relates.

4. Acceptable use

Use the website lawfully. Do not attempt unauthorised access, introduce harmful code, interfere with availability, impersonate another person or use contact facilities for unlawful or abusive messages. Only provide information you are entitled to share.

5. Intellectual property

Rights in the website’s branding, design and original content remain with their respective rights holders. You may view the website and share links for legitimate purposes. Commercial reproduction or use of PartnerX branding requires permission unless otherwise allowed by law.

6. Third-party systems

References to third-party tools or services do not imply endorsement, affiliation or guaranteed compatibility. Third-party services have their own terms, fees and privacy practices. Integration requirements must be assessed before implementation.

7. Availability and responsibility

Reasonable care is taken with website content, but information may change or contain errors. The site may be unavailable from time to time. Confirm material details directly before relying on them for a business decision.

To the extent permitted by law, PartnerX is not responsible for indirect loss arising solely from use of this informational website. Nothing in these terms excludes liability that cannot lawfully be excluded or limits mandatory consumer rights.

8. Privacy

Information handling is described in the Privacy Policy. Please avoid sending sensitive information through a general enquiry.

9. Governing law and questions

These website terms are governed by South African law, subject to any mandatory rights or protections that apply to you. Please raise website-related questions or concerns at hello@partnerx.co.za.

10. Free POC and trial appointments

PartnerX offers a free scoped proof of concept or product trial after a discovery appointment has been booked and confirmed. Submitting a preferred time is a booking request, not an automatic confirmation. The use case, scope, duration, included usage and success criteria are agreed before the POC or trial begins.

There is no automatic conversion to a paid subscription. A paid rollout or any third-party licence, messaging or call charges require a separate agreement before those costs are incurred. A POC or trial does not guarantee a particular commercial result or include unrestricted production implementation.

11. Updates

These terms may be revised as the website changes. The current version and update date will appear on this page. Changes do not automatically amend a separately signed service agreement.